Student Finance

Refunds

Receipt Method

A credit balance must exist on the student's Hofstra account before a refund can be requested. No refunds will be issued for pending aid. 

  • It is the student’s responsibility to regularly monitor their student account activity through the portal to determine when a credit balance exists. Once a credit balance is reflected, a refund request may be submitted via the portal.

  • A refund request must be submitted via the Hofstra portal each time a refund is anticipated.

Credit balances may result from:

  • The disbursement of financial aid

  • Reversal of charges

  • Additional payments applied to the student's Hofstra account

Students may choose one of the following refund options:

  • Students are encouraged to setup an eRefund account to receive refunds electronically to a designated personal U.S. bank account.
  • This is the most efficient method of receiving a refund. Once an eRefund account is established, all future refunds will be processed to this designated account, unless the authorization is revoked by the student.
  • The student will automatically receive an email each time that an eRefund is sent electronically to the designated account.
  • It is the student's responsibility to ensure the bank account is entered correctly upon setup.
  • Checks will be mailed to the mailing address listed on the student's account, which can be found on the Hofstra portal.
  • NOTE: Students must ensure that the mailing address on the portal is accurate! If a check is sent to an address at which a student no longer resides, considerable delays will occur while the address is updated/corrected and a new check is issued.
  • Checks will be available for pick up from the Office of Student Financial Services at Hofstra University located at 206 Memorial Hall (South Campus).  
  • The student will receive an email from the Office of Student Financial Services at Hofstra University once the check is ready to be picked up.
  • The student must present their student ID card to receive the check.
  • NOTE: If the check is not picked up after three (3) weeks, it will be mailed to the mailing address listed on the student's account, which can be found on the Hofstra portal.

If you have any questions, please contact the Office of Student Finance at the Zucker School of Medicine by Email or call 516-463-7523