Here you'll find the latest updates from Federal Student Aid and the U.S. Department of Education; and links to useful information regarding federal student loans, repayment plans, and the Public Service Loan Forgiveness (PSLF) program.
Updates
New and Improved Student Loan Servicer Websites
All federal student loan servicers transitioned to a new loan servicing platform that has the studentaid.gov domain, and websites now include Federal Student Aid (FSA) branding to help borrowers distinguish authentic federal loan information from scams. Email addresses have also changed from ".com" to ".gov". The new loan servicing environment will modernize and improve borrowers experience by providing a more user-friendly and streamlined web experience, regardless of their servicer.
Servicers will notify borrowers when their loans have been loaded to the new loan servicing platform. Once notified, borrowers must establish a new online account by creating a new login.
Here are the links to the new loan servicing platforms for each servicer:
Coming in the fall of 2024, borrowers will be able to use their FSA ID and password to log in to both their servicer’s website and StudentAid.gov, eliminating the need to manage multiple usernames and passwords.
Ultimately, the goal of Federal Student Aid (FSA) is to simplify and streamline the repayment process for borrowers by having them manage and repay their federal student loans on StudentAid.gov, rather than on their servicer's websites. Be patient as this will happen in stages over the coming years.